Our Mission Statement
American Bank Center is to provide economic stimulus to the community by serving as Corpus Christi’s premier event center providing a venue that offers a variety of entertainment and public uses as well as maintaining the economic conditions set forth by the City to SMG, and operating and managing the Center in the most professional manner possible.
In striving to achieve this mission, SMG has adopted the Fans First Mission Statement:
One Team: Collectively we are the key to the success of this establishment. We understand that together we can create an atmosphere online of premiere service. Our effectiveness will depend on us working together, understanding and respecting each other’s importance and contribution.
One Promise: To immediately serve each guest with the highest degree of courtesy, professionalism, sincerity, and integrity.
One Goal: To deliver premiere guest service to all guests and employees. We accomplish this goal by delivering a world-class, unprecedented guest experience to our fans, community, partners and staff.
SMG was selected by the City of Corpus Christi in October 2003 to manage the renovated American Bank Center facility which includes the new state-of-the-art American Bank Center Arena.
On July 21, 2009, the Corpus Christi City Council unanimously approved a new three-year agreement with SMG to manage the American Bank Center Arena, Selena Auditorium and Convention Center. According to the November 2008 study completed by Impact DataSource, the American Bank Center has produced an economic impact of $89.5 million during SMG's first five years of managing the complex.
SMG has received above average to excellent reviews from patrons regarding customer service and overall experience at American Bank Center.